Frequently Asked Questions
At Pure Earthian, we believe in transparency and providing you with all the information you need to feel confident about your choices. Below, you’ll find answers to some of the most common questions about our products, ingredients, sustainability practices, and more. If you don’t see what you’re looking for, feel free to reach out—we’re always here to help!
How do you source your ingredients?
All of our ingredients are sourced from reputable suppliers within the U.S. or locally with the exception of some of our rarer ingredients like raw butters sourced from Brazil and Africa. These ingredients can't be sourced here in the U.S. so when we buy, a lot of time goes into finding a reputable and ethical source of supplies.
Do you test on animals?
Absolutely not! We test on ourselves, friends and family, because everything is raw and natural ingredients, we have lots of fun test driving these products. We are 100000% cruelty-free and committed to ethical practices. We also refuse to buy any ingredients that condone unethical behavior.
Do you offer customizable products?
Absolutely! We love making a customized batch and hearing new ideas. Feel free to email us down below anytime with requests.
Where are your products made?
All of our products are lovingly handcrafted by us in Vale, North Carolina in our home studio.
What makes your products organic?
Our artisanal products are handcrafted and packaged in North Carolina with ethically sourced, 100% natural, raw and/or certified organic ingredients, ensuring they are free from harmful chemicals and naturally healthy.
How do you ensure sustainability in your offerings?
We focus on sustainable sourcing and production, selecting quality and eco-friendly items. Our upcycled products also help reduce waste. We will be 100% sustainable by 2026!
What does “100% natural” mean for Pure Earthian?
Our products contain NO synthetic chemicals, toxins, artificial additives, man-made preservatives, or emulsifiers—only nature’s finest. For that reason alone, our products have a shorter shelf life and need to be keep in climate-controlled areas. They also need to be checked regularly for deterioration of ingredients- especially when exposed to humidity or water.
Can I donate items to your store?
Yes, we accept donations! Don't hesitate to get in touch with us for guidelines on donating items and help us promote sustainability through recycling.
